Frequently Asked Questions

When is the best time to book an LBI vacation?

I've been renting my beach house for many years and the best time to book your week(s) is early January. After scheduling my current families in December, I open our schedule to new families January 1, sometimes sooner. I email anyone who wishes me to contact them about my schedule at this time. My prime weeks are usually booked within 10 days and by end of January, I have received 100's of emails. I'm usually 90% booked by mid-January. The weeks I receive the most inquiries about are the first 2 weeks of August, but end of July weeks are in hot demand too.

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I've never rented directly from an owner. How does it work?

By renting directly through the owner, you save 12% on realtor commission fees. Also, by booking directly through me, you will save $200 by not having to pay the website "booking fee". Our rental procedure is pretty simple. Once you decide on your week(s), confirm availability with me via e-mail (preferred) or phone and send me your mailing info and phone numbers. I'll then mail or e-mail to you our Rental Agreement. It is very straightforward. Just sign and mail to me with a check for 50% of the total rent. This will hold your week(s). One month prior to your move in date, the remaining 50% rent plus security deposit is due. Once final payment is received, I will e-mail to you the 4 digit house entry code for your week (for our keyless door locks) along with useful information about the house, packing list, directions, and local things to do.

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How many people are permitted?

We only allow up to 6 people, including children. We have great neighbors and family nearby, so please do not try to sneak more people in our house. There are plenty of hotels and other rental houses in our area for extra guests.

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Do you allow pets?

Sorry but pets (even the really cute, old, quiet, and un-smelly ones) are NOT permitted in our house...not even as visitors.

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Do you rent to High School or College Students?

No. We were in high school and college once and can somewhat remember those party days. Just Families please.

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Do I have to cross any major roads to get to the beach from your house?

Fortunately, our house is on the oceanside of the island's main road, Long Beach Boulevard. We are 12 houses from the beach and you have to cross 2 smaller streets (Beach Avenue & Ocean Avenue) to get there.

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Are there things to do nearby?

Yes. Beach Haven Gardens is a great place for families to vacation and we're fortunate to have so many cool things nearby. If you walk up our street toward the boulevard, you'll find Howard's Seafood Restaurant right on the bay. Also nearby is El Swell Taquiera, Woody's Burgers, WaWa, Terrace Tavern, California Grill & Pizza, Meltdown Ice Cream Parlor, Marvel's Bakery & Deli, Spray Beach bagels, Acme Bike & Surf Rentals, a liquor store, etc. One mile north is Acme Supermarket. One mile south is Beach Haven with lots to do, including Fantasy Island Amusement park, arcade, water slides, miniature golf, Bay Village Shopping, etc. And, we are just 12 houses from the beautiful, life-guarded Atlantic Ocean--one of the best beaches in the country!

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Explain what the security deposit is for?

We collect a $300 security deposit per rental. This amount could be used to cover the cost of damages caused by you or your family to our property during your stay. But in our 15 years of renting our house, we've only had a few incidents that led us to deduct a portion of the deposit (due to lost beach badges and mishandling of garbage/recycling). We really don't want to keep anyone's deposit! We typically return security deposits within 7 days after you depart from our house.

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Do you have a cleaning company?

Yes. It surprised me that many rentals on the island do not provide a change-over cleaning service or charge tenants extra for this. I think arriving at a house that has been professionally cleaned is important and I wouldn't do it any other way. We have an excellent cleaning crew that arrive right after our tenants depart so that it is ready by the time the next family arrives. We do not charge extra for this--it is included in your rental price. We do ask that all tenants leave the house in good condition--make beds, empty dishwasher, clear out all food, take out garbage, etc--but no need to scrub toilets or vacuum. If the house is left in particularly bad shape, my cleaning crew will inform me and I will deduct a portion of your security deposit. Fortunately, we never had to deal with this problem.

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What if something at the house breaks or doesn't work during our vacation?

We work hard at preventative maintenance prior to each summer so that our tenants will not have any disruptions. Unfortunately, like any house, things sometimes need repair. Your first action is to call us and let us know the problem. We then contact our local service company or appliance contractor to schedule repair. Our service company is usually able to get to the house within 24 hours to assess the problem and repair as needed. We cannot guarantee immediate assistance but we will do our best.

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Does your house have Wifi?

Yes, we have Wifi.

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What Rules Do We Need To Follow if we want to rent your house?

Please make sure you can adhere to the following house rules before renting our house: 1. Occupancy--No More Than 6 People. (We have great neighbors and tenants who keep us informed.) 2. No Pets, No Smoking, No Underage Renters. 3. Garbage -- Make sure you can follow the garbage/recycling rules of our house. I received a phone call last summer that a tenant disposed of dirty diapers in the recycling bin. The garbage men would not take the cans, thus leaving a really smelly mess for the next tenants. A portion of your security deposit will be deducted for trash mishandling. 4. On Time Arrivals & Departures -- Your arrival time is 12pm on Saturdays, and before 10am the following Saturday. On occasion, our Cleaning Crew gets stuck in beach traffic, and cannot help but arrive later than usual. If this happens, we ask that tenants show some patience. Please leave your items in your car, walk up to the beach, and allow our cleaners to do their job. Similarly, we expect the house to be vacated before 10am on your departure day, and for you to leave the house in great condition. (Checklist provided) We do hear from our Cleaners if this is not the case and security deposit will be deducted.

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Do you give previous tenants a chance to re-new their week for the next summer?

We're fortunate to have so many terrific tenants -- and we always try to show our appreciation by giving them a chance to book a week or more before opening our calendar to new tenants. This does NOT guarantee the exact same week(s) each summer but we do the best we can. This typically happens in early December for the following summer.

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Were there any instances where tenants were not invited back?

We've only had 2 instances where tenants were not invited back. One family was rude to our cleaning crew when they arrived late due to traffic on the island. Another family exceeded the 6 person limit at our house. But 95% of our tenants are wonderful, respectful families that treat our house like their very own home. We do hear from our cleaners when tenants leave the house in exceptionally clean condition. We also hear from our neighbors when a family is especially kind.

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When our vacation is over, what do we need to do?

On the last morning of your vacation, you need to leave the house in good condition. I provide a brief check list of things you'll need to do: empty house of all food items and personal belongings, clear out garbage, leave beach badges on counter (*important*), make beds, etc. Our cleaners arrive promptly at your departure time to mop floors, scrub bathrooms, vacuum, clean counters, and get the house looking nice for the next tenants. We receive a call from our cleaners each week to let us know the condition your family left the house -- normally very good! We then return your security deposit.

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What is your cancellation policy?

If you need to cancel your vacation for any reason, contact me right away--by e-mail and telephone please to ensure I am informed as quickly as possible. I will re-list the week on our rental websites and try to get someone to fill. If I can re-rent it for full price, you will get a full refund less 12%. If you cancel within 6 weeks of your scheduled arrival, I will need to deduct the 12% plus the amount I may need to discount. If the week is not re-rented, you will not get any of your rent money back.

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I'm ready to reserve. What do I do?

Please contact me first to ensure availability of the week you want. I check e-mail frequently. Then provide your name, address, home and cell phone numbers. I will email you our Rental Agreement. Upon your review and approval, mail back to me signed with a check for 50% of total rent. This locks in your week. Other renters will be considered until we receive and clear your 1st payment. The balance is not due until one month prior to your move in date. *Checks are the only type of payment we accept.

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How does the Keyless Entry Lock work?

We have Keyless Entry locks on the front doors of our house. Instead of using a key, you'll enter a 4-digit code to unlock house. Door will automatically lock when closed. This makes it easier for families to come and go without worrying about keys or leaving house unlocked for other family members. It also alleviates the need for sending and returning the key via mail. Once your final payment is received, I will e-mail you a specific 4-digit code for your family.

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